A glitch with an Internet service provider in Kuwait had enabled a Gmail user to access some Gmail accounts including at least one in Sri Lanka, Google said.
A Gmail user in Kuwait reported to CNET News.com over the weekend that he had been having trouble for most of the day logging into his account.
More troubling, though, was the fact that he was able to see other people’s private information, including scores of personal e-mail messages, â€˜keycodes for some embassy gateâ€™, as well as usernames and passwords, Abdulaziz Al-Shalabi wrote to CNET News.com.
“Most likely, other strangers are taking a look at my own personal stuff as I type this”.
He said he had inadvertently logged into more than 30 other accounts, and he supplied about two dozen screen shots as proof. Al-Shalabi said the problem was fixed by Wednesday. He said he used the same ISP to access his Microsoft Hotmail account during that time and encountered no problems.
A reader from Sri Lanka had reported he had a similar problem with his Gmail account.
An ISP in Kuwait was having a problem on its servers that was affecting Gmail users there, as well as eBay accounts, Google spokesman Jason Freidenfelds acknowledged.
Google has contacted the ISP and was supplying a workaround for Gmail, he said. Freidenfelds said he did not know which ISP it was or how widespread the problem was.
eBay worked with the ISP to resolve the problem at least a month ago, spokeswoman Nichola Sharpe said Friday morning.
“It wasn’t a major problem… not anything on a large scale”, in terms of duration, she said.